News

Shipping

Posted by Wang Junjie on

Shipping methods and Delivery times Shipping methods and Delivery times All parcels are free shipping,Customer only need to pay the product price .Currently available logistics partners are: J&T EXPRESS. If there is no special demand, we will use Ninjiavan to arrange the delivery. You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:   The total time is the sum of the processing time and the shipping...

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Payment method

Posted by Wang Junjie on

Cash on delivery (COD) COD is an abbreviation which means “Cash on delivery”. If you select this payment method, you will have to pay for your order not when placing it but when it is delivered to you. We currently offer COD payments only for Indonesia.In order to meet the needs of more customers, we are planning to open an online payment service. At this stage, if you need online payment, please contact us. to verify that your contact details are correct. Please ensure you follow all the instructions contained in the message.

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Terms And Conditions

Posted by Wang Junjie on

1. Application and Acceptance of the TermsPLEASE READ THESE TERMS AND CONDITIONS CAREFULLY!Welcome to www.goober.shop ! These Terms of Use describe the terms and conditions applicable to your access and use of the website at www.goober.shop a “Site”. This document is a legally binding agreement between you as the user(s) of the Site (referred to as “you”, “your”, "Customer" or “User” hereinafter) and the goober.shop entity (referred to as “we”, “our” or “goober.shop” hereinafter). 1.Application and Acceptance of the Terms1.1 Your use of the Site and goober.shop’s services, software and products (collectively the as the “Services” hereinafter) is subject to...

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Guarantees

Posted by Wang Junjie on

Product warrantyIf one or more of the products you received shows quality issues within the warranty period, you can return it to receive a form of compensation. Some products have different policies or requirements associated with them. Click here to view more. Below please find the procedure of our warranties:1. Take a video or some photos showing the issue occurred with this item and contact us to submit your claim;2. We will contact you for more information or give you a response within 48 hours;3. If a product is still covered by our warranties, you may have to return it....

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Order Tracking

Posted by Wang Junjie on

Order Number After your order is placed, we will send you an order confirmation email or SNS . Please check your email for full details. If you have not received our order confirmation email or SNS , please contact us via Messenger Help or Email.

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